Terms and Conditions

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By scheduling a session with AmanWellnessSpace, you agree to the following terms. These policies are in place to ensure a smooth, respectful, and supportive experience for everyone.

1. Payment & Booking Policy

Online Sessions

• Full payment is required at the time of booking via credit card.

In-Person Sessions
You may:

• Pay the full amount online when booking, or

• Pay a deposit online and settle the remaining balance in Thai Baht (THB) cash upon arrival, before the session begins.

👉 Your appointment is only confirmed once payment has been successfully processed.

2. Cancellations & Refunds

We understand that life is unpredictable, but please note:

• All payments are non-refundable—this includes cancellations, missed appointments, and requests to reschedule.

• Before booking, please make sure you're available and that all details are correct.

3. Your Responsibilities as a Client

To get the most out of your session, we ask that you:

Prepare Accordingly

• Follow any preparation guidelines included in your confirmation email. These are important to help you get the best results.

Be Time Zone Aware

• All sessions are scheduled in Bangkok Time (GMT+7). If you're outside Thailand, please double-check the time difference. Missed sessions due to time zone confusion cannot be rescheduled or refunded.

For Online Sessions

• Use a strong internet connection and join from a quiet, private space.
  (No hotel lobbies, cars, or boats, please.)

• If technical issues occur on your end, the session will be forfeited.

• If we experience technical issues, we’ll reschedule your session at no extra cost.

For In-Person Sessions

• Details on location, parking, and access will be provided in your confirmation email.

• If you show signs of illness, we may need to postpone or cancel your session for safety reasons. In such cases, no refund or reschedule will be offered.

Be On Time

• Please arrive promptly. If you're 15 minutes late or more, your session will be cancelled without refund.

• In Bangkok, travel can be unpredictable—plan ahead. Sessions typically begin at 9:00 AM, 12:00 PM, or 3:00 PM.

4. Session Availability

• Appointments are limited and often fill up quickly. Once fully booked, we are unable to accommodate additional clients.

• We recommend booking early to secure your ideal time.

5. Disclaimer & Liability

• While we offer our services with care and intention, individual experiences and outcomes may vary.

• We reserve the right to cancel a session without refund if a client is not adequately prepared or does not follow our guidelines.

6. Missed Appointments (No-Shows)

• If you don’t attend your session and haven’t informed us ahead of time, it will be marked as a no-show.

• No-shows are not eligible for a refund or reschedule.

7. Additional Policies

• All sessions are for the individual who booked and cannot be transferred to another person.

• Bookings are subject to availability and confirmation.

• AmanWellnessSpace reserves the right to update these policies at any time, without prior notice.

✅ By confirming your appointment, you acknowledge that you have read, understood, and agreed to these terms.